All sales are FINAL no refunds or exchanges
No refunds are available on personalized items. PERSONALIZED merchandise cannot be returned or exchanged because we can not reuse these products. Dated items cannot be returned or exchanged for any reason after the event date, regardless if they are defective or damaged, as Vella's Creations cannot be responsible for the use of the merchandise.
ALL TUMBLERS ARE HAND WASH ONLY
Unfortunately, we cannot accept returns on sale items or gift cards.
WE DON'T OFFER WHOLESALE
Damages/ Issues
Please inspect your order upon reception and contact USPS/UPS Immediately if the item is damaged so that they can evaluate the issue and make it right. Once the item is shipped and left our hand we are not responsible for any damages that may occur in transit as we are not responsible for delivery. Feel free to reach out to us at vellascreations538@gmail.com
You can always contact us at vellascreations538@gmail.com
